HOW LONG DOES IT TAKE TO PROCESS ORDERS?
Orders are processed within 7 - 10 business days (Business days do NOT include weekends or federal, local or state holidays).
WHAT IS THE WAX MADE FROM?
Our candles are a blend of soy and vegetable waxes and mixed with premium fragrance oils.
DO YOUR WICKS CONTAIN LEAD?
Black Luxe Candle Co. only uses lead-free wicks.
HOW DO I MAINTAIN MY CANDLE?
Please refer to our Candle Safety link for detailed instructions on how to properly care for your candle.
WHERE IS BLACK LUXE LOCATED?
Black Luxe was founded and is headquartered in Chicago, IL.
DO YOU TEST PRODUCTS ON ANIMALS?
Black Luxe does not test its products or ingredients on animals.
HOW DO I CANCEL MY ORDER?
If you wish to cancel your order, please email us at firstname.lastname@example.org as soon as possible. We will make every effort to accommodate your requests, but in some cases we will be unable to cancel your order, such as orders that have already shipped.
HOW DO I UNSUBSCRIBE FROM NEWSLETTER UPDATES?
Click unsubscribe at the bottom of the email communication.